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I had an emergency tooth problem and needed to make some decisions. Extraction? implant? root canal?...and felt the angst of decision-making and upcoming appointments. However, when I called Associates in Endodontics and spoke with Dr. Rifaey, I was given a prompt appointment (during COVID-19!) and found his office following strict health and safety protocols making me feel very much at ease. After a thorough oral exam and xrays, I felt well informed and confident that a root canal was the way to go and that I chose well: Dr. Rifaey saved my tooth and masterfully performed the procedure in a painless manner (ok, let's say 99.9% painless) that calmed my anxiety and solved the problem (I wish they could do the crown). Dr. Rifaey and his assistant are consummate professionals, attentive to every detail, and most respectful in their approach to total patient care. I am very grateful for their service and had to share my thoughts here..
Had an emergency root canal and was referred by an oral surgeon to contact Associates in Endodontics,
West Hartford, from the time on got in the door to meeting with Dr. Burkard and his chairside assistant, what a pleasant experience, hardly no pain, Dr Burkard explained every detail of what was to be done and what was done . High highly recommend Dr. Burkard . Excellent office staff and very clean offices.
Thank you Dr. Burkard!!
Look no further and schedule your root canal here. I had the opportunity to have root canal therapy from Dr. Ema Burke- she and her assistant were fantastic! I am a dental wimp and I found myself laughing in the chair.. no joke! Dr. Burke was thorough and talked me through the entire process. Even during the "not so fun" parts (needles.. eek!) Dr. Burke made it as tolerable as possible- I barley felt the needle. After that, it seemed like a longer than normal cavity. Thank you Dr. Burke for your kindness, genuine nature, and expertise! I hope I don't need another root canal, but if I do I am totally coming back :o)
I recently had a root canal done by Dr. Rifeay at the Avon office. From calling to schedule an appointment, to leaving the office with the work completed and some complementary Advil in my pocket, my experience was outstanding. Everyone I had contact with was courteous and genuine. Dr. Rifeay took care to properly identify the problem tooth, explain the procedure (my first root canal), numb the area painlessly, and thoroughly and meticulously complete the procedure. Sometimes you have a great doctor but unpleasant staff, but everyone here was top notch. Dr. Rifeay’s demeanor and skill put me at ease quickly. Due to an earlier cancellation, I lucked out and received the consultation and treatment all in the one visit. I highly recommend this team of professionals.
My name is Paul Pellegatto, I have received dental treatment from DR. RIFAEY at the Rocky hill office. I cannot tell you what a wonderful, pleasant, polite and respectful person this doctor is ENOUGH!!!! He has such a humble and peaceful way about himself. A person that puts you at ease, speaks with a calm and caring deamore. Combined with a very pleasant and efficient staff one cannot feel more at home!!! I highly recommend that if you are in need of specialty dental care you will find it here. I plan to bring my wife to his office to meet him and his staff. So, I thank you Dr. Rifaey for making the unpleasant a memorable experience of the positive. Your Mom and Dad did a fine job to have raised such a pleasant person as yourself. My thanks to your great staff!!!
What a great practice from the employees at at the desk to the MD!
Professional and they took me at the last minute from a referral!
Kudos to all!
Lynn is a super star here! She is pleasant and professional. She helps me get the next available appointment as fast as she can. Because of that, all my discomfort was half gone, even before the treatment!
Linda and Doctor Burkard are so well informed. They explained the procedures - before, during and after the treatment. Thanks to Linda who try to make me smile at the X-ray. Distraction is the key! Even though I can't really smile, bit it helps relieved some of my tension!
I was "comfy" enough during the procedures- Thanks for the calmness and professional service, Dr Burkard!
Slept well last night for the first time since the discomfort happened! THANKS TEAM!
I had an incredible experience with Dr Rifaey. He was kind, explained everything in detail and was very informative. He was able to assist in getting me in to see the surgeon the next morning and was able to take care of my tooth problem.
The staff was also incredibly nice and helpful. Making this dreadful process, a more comfortable process.
Thank you all
I had a root canal one week ago...to say I was anxious is an understatement!!! Dr. Burke and her assistant Alice were nothing short of magnificent. They were professional, compassionate and painless. I would highly recommend Dr. Burke and the entire team, Alice and the receptionists (who got me in quicker because I was in such pain) without any reservations!!!
Five stars are not enough! This practice is beyond satisfactory. It all starts with Sheryl, so personable and helpful, I knew I was at the right place. No one likes dental work or the bill that comes with it, but this practice try's its best to make it more bearbable. I felt I was just received by a family member.DR.Rifaey was a warm breeze on an arctic day. He has probably the best chair side character I've encountered great personality, smile, and beyond respectable. A fine young man!! Anna the dental assistant was very professional and personable. I would and I will recommend this practice to whom ever asks my advice! Thanks to all for making an unpleasant situation very human. I'm sorry for leaving with the bathroom key.
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